Terms of Service

Last Updated: May 12, 2025

These Terms of Service (“Terms”) govern your use of Travel Team Hero, including access through our website (the “Site”) and related services (collectively, the “Service”). By using the Service, you agree to these Terms, which form a legally binding agreement between you and Travel Team Hero (“TTH”, “we”, “us”, or “our”). If you do not agree to these Terms, you may not access or use the Service.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE LIMITATIONS ON LIABILITY, DISCLAIMERS, AND A DISPUTE RESOLUTION CLAUSE THAT MAY LIMIT YOUR RIGHTS.

1. Use of the Service

a. Description of Services

Travel Team Hero provides tools, templates, guides, and community resources for parents and coordinators managing youth travel sports teams.

b. Use Rights

We grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Service for personal, non-commercial purposes, as long as you comply with these Terms and any additional policies posted on our Site.

c. Eligibility

You must be 18 or older (or the age of majority in your jurisdiction) to use the Service. You may not use the Service if we’ve previously banned you or closed your account.

d. Accounts

Creating an account may be required for some features. You’re responsible for your account activity and must keep your login credentials secure. We reserve the right to suspend or terminate accounts for any reason.

e. Availability

We may change or discontinue any part of the Service at any time. The Service is intended for use in the United States and may not be appropriate or available elsewhere.

f. Privacy

Your use of the Service is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

2. Payments, Refunds, and Cancellations

a. Payment

Subscription fees must be paid in advance. Travel Team Hero accepts payment through currently supported methods. Prices may change, and we do not offer refunds for price changes or promotional discounts.

b. Automatic Renewals

If you purchase a recurring subscription, your payment method will be charged automatically at the beginning of each billing period. If your payment fails, we may suspend access until your information is updated.

c. Taxes

You’re responsible for all applicable taxes related to your subscription.

d. Cancellations

You may cancel your subscription at any time before the next billing cycle. No refunds are given for unused time, but access continues until the end of the paid period.

3. Content

a. Definitions

  • “Your Content” = Anything you submit to the site (e.g., comments, posts).

  • “TTH Content” = Content created or licensed by us.

  • “User Content” = Content submitted by other users.

  • “Third-Party Content” = Content from outside websites or services.

b. Responsibilities

You are solely responsible for Your Content and must ensure it complies with applicable laws and our content guidelines.

c. Content Guidelines

Your Content must not:

  • Violate laws or third-party rights.

  • Contain offensive, abusive, or harmful material.

  • Be deceptive, defamatory, or infringe intellectual property.

  • Promote illegal activity, spam, or impersonation.

d. Ownership & License

You own Your Content. By posting it, you grant us and others a worldwide, royalty-free, perpetual license to use, display, and distribute it as part of the Service. You waive any moral rights associated with Your Content.

e. Third-Party Content

We may link to or recommend content from third parties. We’re not responsible for their content, and using their services is at your own risk.

4. Restrictions

You agree not to:

  • Misuse the Service or violate these Terms.

  • Reverse-engineer, distribute, or resell the Service or its content.

  • Upload harmful or malicious content.

  • Use bots, scrapers, or automation to access the Site.

5. Feedback

We welcome suggestions, but by submitting feedback, you grant us the right to use it without restriction or obligation.

6. Indemnity

You agree to indemnify and hold harmless Travel Team Hero and its affiliates from any claims or liabilities arising from your use of the Service or violation of these Terms.

7. Disclaimer of Warranties

The Service is provided “as is.” We make no guarantees about accuracy, availability, or results. Use the Service at your own risk.

8. Limitation of Liability

To the fullest extent allowed by law, our total liability to you for any claim is limited to $100 or the amount you paid us in the past 12 months—whichever is greater. We’re not liable for indirect or consequential damages.

9. Dispute Resolution

a. Initial Resolution

Contact us first—we’ll try to resolve disputes informally.

b. Arbitration

If a dispute persists, it must be resolved by binding arbitration in Washington State, under the rules of the American Arbitration Association. No class actions or jury trials.

c. Governing Law

These Terms are governed by Washington State law.

10. Modifications

We may revise these Terms at any time. Continued use after changes means you accept the updated Terms.

11. Termination

You may cancel at any time. We may suspend or terminate your access for any reason. Some sections of these Terms will survive termination (e.g., ownership, warranties, limitations of liability).

12. General Terms

These Terms, along with our Privacy Policy, represent the entire agreement between you and Travel Team Hero. If any part is found unenforceable, the rest remains in effect. You may not transfer your rights under these Terms without our written consent.

Contact

If you have questions, contact us at hello@travelteamhero.com

Travel Team Hero MVP Subscription Terms

Last Updated: May 12, 2025

These Subscription Terms (“Terms”) apply to your membership in Travel Team Hero MVP, the subscription-based membership operated through Skool and offered by Travel Team Hero (“TTH,” “we,” “us,” or “our”). These Terms are incorporated into and governed by our Terms of Service, which apply to all use of the Travel Team Hero website and services.

By subscribing to Travel Team Hero MVP, you agree to these Terms.

1. Overview of Subscription

Travel Team Hero MVP is a paid membership that provides access to tools, templates, community discussions, exclusive resources, and other support materials for parents, coaches, and coordinators of travel sports teams. Membership benefits may include (but are not limited to):

  • Access to a growing library of digital templates

  • Participation in our private Skool community

  • Weekly or monthly live sessions or workshops

  • Early access to new tools and resources

  • Community recognition and ranking system

  • Exclusive member-only discounts and bonuses

We may add, remove, or modify benefits from time to time.

2. Subscription Billing

a. Subscription Fee

Membership to Travel Team Hero MVP is offered for a recurring monthly or annual fee (“Subscription Fee”), as displayed at the time of sign-up. Fees are charged automatically based on the billing cycle you select (monthly or annually).

b. Payment Method

All payments are processed securely through Skool. You must provide a valid payment method at the time of sign-up and keep it updated to avoid disruptions in access.

c. Auto-Renewal

Your subscription will automatically renew unless canceled prior to the end of the current billing period. You authorize us (via Skool) to charge the current rate to your payment method unless you cancel.

d. Cancellations

You may cancel your membership at any time via your Skool account. After cancellation, you will retain access to the community and resources through the end of your current billing period. No refunds or prorated credits will be issued for unused time.

3. Pausing or Revoking Access

We reserve the right to pause or revoke your access to Travel Team Hero MVP if:

  • Your payment method fails and is not updated

  • You violate our community guidelines or content policies

  • You misuse resources or attempt to share paid content outside the membership

We aim to give notice when possible, but immediate suspension may occur in cases of serious or repeated violations.

4. Community Conduct

As a member of Travel Team Hero MVP, you agree to follow our community rules, which include:

  • Be kind and respectful

  • No spam, self-promotion, or harassment

  • Keep discussions relevant to team coordination, youth sports, and the community mission

  • Do not share or redistribute membership materials outside the group without written permission

We reserve the right to remove any content or member that violates these expectations.

5. License to Use Content

As a paid member, you are granted a limited, non-transferable license to use templates and resources for your personal or team-related use only. You may not resell, reproduce, or distribute materials for commercial use without express written consent.

6. No Guarantees

The resources and advice shared inside Travel Team Hero MVP are based on experience and industry best practices. However, we make no guarantees regarding team outcomes, fundraising success, sponsorship results, or any other specific outcome. Use of the tools and materials is at your own discretion and risk.

7. Changes to Subscription Terms

We may update these Subscription Terms from time to time. Continued use of Travel Team Hero MVP after changes are posted indicates your acceptance of the updated terms.

Contact Us

If you have questions about your membership or these terms, contact us at hello@travelteamhero.com